Ambica Wood Mart

At Ambica Wood Mart, customer satisfaction is our top priority. Please read our Return & Refund Policy carefully before making a purchase.

Returns Eligibility

We accept returns only under the following conditions:

• The product is damaged, defective, or incorrect at the time of delivery.

• The issue is reported within 48 hours of delivery.

• The product is unused, uninstalled, and returned in its original packaging.

• Customized or made-to-order furniture items are non-returnable unless they arrive damaged or defective.

How to Request a Return

To request a return:

1. Contact us within 48 hours of delivery.

2. Share your order details along with clear photos/videos of the issue.

3. Our support team will review the request and guide you through the return process.

Contact Details

📞 Phone: +91 91663 67883
📧 Email: kishansaini01105@gmail.com

Refund Process

• Once the returned item is received and inspected, the refund will be approved accordingly.

• Refunds will be processed to the original payment method used during purchase.

• The refund amount may take 7–10 business days to reflect in your account, depending on your bank or payment provider.

Replacement Policy

In case of damaged, defective, or incorrect products, we may offer:

• A replacement of the same product, or

• A partial or full refund based on the condition of the item.

Non-Refundable Items

The following items are not eligible for return or refund:

• Customized or made-to-order furniture.

• Products damaged due to misuse, improper handling, or normal wear and tear.

• Products returned without original packaging, manuals, or accessories.

Shipping Charges

• Shipping charges (if applicable) are non-refundable.

• In case of approved returns due to our mistake, return shipping charges may be covered by Ambica Wood Mart.

Cancellation Policy

• Orders can be cancelled within 24 hours of placing the order.

• Once the order is processed or shipped, cancellation requests will not be accepted.

Contact Us

For any return, refund, replacement, or cancellation-related queries, please contact:

Ambica Wood Mart
📞 Phone: +91 91663 67883
📧 Email: kishansaini01105@gmail.com